SMS Messaging Policy

Terms for transactional, service, and marketing text messages sent by Journi.

Last updated: September 9, 2026

8.1 Types of Messages

If you provide a mobile number and consent where required, Journi may send transactional or service-related SMS messages concerning account verification, order status, shipping, billing, customer support, security, and other requested services. If you separately opt in to marketing, we may also send promotional messages.

8.2 Consent

Consent to receive marketing SMS is not a condition of purchasing a product. Transactional or service-related messages may be necessary to provide a service you request. By opting in, you represent that you are the subscriber or customary user of the mobile number provided and are authorized to consent to messages at that number.

8.3 Message Frequency and Charges

Message frequency varies based on your activity, orders, and marketing preferences. Message and data rates may apply according to your mobile plan.

8.4 Opt Out and Help

Reply STOP to opt out of marketing SMS from the sending number. You may receive a final confirmation message. Reply HELP for help or contact info@healthjourni.com.

8.5 Carriers

Wireless carriers are not liable for delayed or undelivered messages. Message delivery depends on carrier and network availability.

8.6 Privacy

Personal information collected through SMS is handled in accordance with the Journi Privacy Policy. Do not send urgent or emergency information by SMS. Call 911 for emergencies.